How to resolve the Word for Mac Error to enable CWYW?

May 22, 2015 – Yingting

Question: I am using MS Word 2011 for Mac (OS X10.9.5) to write my dissertation. I was able to cite before using EndNote X7.3, but now I can’t. Every time I try to cite a reference from my EndNote library, an error message occurs saying “Microsoft Word has encountered a problem and needs to close.” How to make it possible for me to cite again?

Answer: According to Microsoft support at https://support.microsoft.com/en-us/kb/2693802, this can happen if:

  • Word preferences are corrupted.
  • The user account profile is corrupted.
  • Programs running in the background are interfering with Word for Mac.
  • Application files are corrupted.

In this case, very likely Word preferences are corrupted. To fix this problem, according to Jimmy from EndNote Technical Support, first you need to check if Visual Basic is functioning by following these steps:

  • Open a Word document, go to Tools ->Macros… Visual Basic editor.
  • If there is an error, Word needs to be reinstalled. If you get the Project window, then it is fine.

The next thing to check is to see if CWYW is added on. Follow the steps below to check this:

  • Open a Word document.
  • Under Word menu, choose “Preferences… ” (Note: if no document is open, Preferences will be grayed out.)
  • In Word Preferences, under Personal Settings, click on File Locations.
  • In the File locations window, click on Startup.
  • If it is blank in the path, then you need to navigate to the Applications.
  • In the Applications folder, locate Microsoft Office 2011, then go to Office -> Startup folder -> Word sub-folder ->EndNote CWYW 2011.bundle should be place in the path now.
  • Close word and then re-launch Word. Your CWYW add-on should be available now and you should be able to cite references.

How to Import References from PEDro?

May 21, 2015 – Yingting Zhang

Question: I was searching PEDro (Physiotherapy Evidence Database) and did not know how to export my selected references from that database into my EndNote library?

Answer: At present, there is no direct export option available. But there is a workaround that you can use. Please follow the steps below to import references from PEDro to EndNote:

  • Perform a search in PEDro.
  • Select the desired references by clicking on Select on the right under the Select Record column. They references will then be marked as Selected.
  • On the top of the screen, click on Display Selected Records.
  • Once your selected records are in display, on the top of the screen, click Email results to email the selected references to you by typing your email address in the next screen.
  • Go to your email inbox, open the email with the subject line called “PEDro search results”, copy the selected records and paste them in a Word document. NOTE: please do not include the other information that is not part of the selected records.
  • Save the Word file as .txt format. When the File Conversion pop-up window appears, click in the box next to Insert line breaks if you have selected multiple references.
  • Go to your EndNote library, under the File menu, chose Import -> File. Then retrieve the saved .txt file.
  • Choose Reference Manager (RIS) as your import option.
  • Then click on the Import button. Your references should be placed in your EndNote library.

Should you have any question, please contact me at 732-235-7604 or yzhang@rutgers.edu.

EndNote X7.3 Now Available

April 22, 2015 – Yingting Zhang

The latest update to EndNote X7 was just released early this month. EndNote X7.3 provides improvements to Cite While You Write, library sharing, Groups, Sync, and Reference Manager database conversion. To install the update, for Mac OS X, in EndNote X7, under the EndNote menu, choose “Check for Updates”. For Windows, in EndNote X7, under the Help menu, choose “Check for Updates…”. If you have any questions, please contact your campus librarians for help.

New Feature in EndNote online – Manuscript Matcher

March 27, 2015 – Yingting Zhang

EndNote online has a new feature called Manuscript Matcher. After logging in your EndNote online account, you will notice a new tab. It is designed to help you find fit journals for your manuscript.

To use this feature, you need to enter the manuscript details such as the title and abstract which are required. Select an EndNote reference group from the drop-down menu. The system will then perform a search and suggest a journal or journals for your manuscript with the current year and 5-year JCR Impact Factor displayed. You may also view the suggested articles and can compare the suggested journals. Once you decide which one to use, you may start the process to submit your manuscript. For more information, please visit this page at http://bit.ly/195mWXd.

How to Resolve “Error Message Bld 8311” in EndNote?

January 14, 2015 – by Peggy Dreker

Question: I recently tried to open an EndNote Library that I had previously been working on. When I tried to open the Library it gave me the Error Message “Bld 8311”. I am using EndNote Version X7.2.1. How can I get the Library to open?

Answer: The Error Message “Bld 8311” indicates that there is a corrupt attached pdf file in your Library. Many times this is an error on the publishers’ side; not the EndNote user or the program itself. There are two suggested steps to restore the Library; Back up and Recover the Library.

There is also another option that may help that is outlined at the bottom of this post.

The two suggested steps come from EndNote: (Read more….)

How to Open a Shared Library?

December 19, 2014 – Yingting

When someone shares a library with you, you will receive an email stating that “XXX would like to share an EndNote Library with you. By accepting this invitation, you will be able to access all of the references, PDFs, file attachments, and notes in this shared library from your own EndNote X7 desktop application. To accept this invitation and access XXX’s library, you must have the latest version of EndNote X7 (EndNote X7.2) installed.” Clicking the Accept button will prompt you to either log in your EndNote online library or create an EndNote online account if you don’t have one. After that you should follow these steps to open and use the shared library:

  • Connect your EndNote Online account to your desktop version of EndNote X7.
  • In your EndNote Desktop, under the Preferences menu, select Sync on the left. Then enter the EndNote Account Credentials (email address and password) in the two boxes on the right
  • Once connected, go to the File menu and choose Open Shared Library…
  • You can now not only read but also edit the shared library by adding or removing references, annotating the PDFs, etc., even if the other shared people are using it at the same time.
  • Just to remember that as a shared person, you can only access this library from your desktop. However, the person who shared the library has access to this library on his or her desktop, online, or on iPad.

How to Share Your EndNote Library

December 5, 2014 – Yingting

Starting with EndNote X7, users can share a library with up to 14 people for research collaboration. Anyone who has EndNote X7 can share a library regardless of where s/he is.

To share a library, you need to

  • Register for an account in EndNote Online at: http://my.endnote.com or http://myendnoteweb.com.
  • Sync your desktop library with your online library first.
  • Then in EndNote desktop, go to File and then Share …
  • Enter the email addresses of people you would like to invite to access your library.

You can include anyone who is using EndNote X7 up to 14 people, plus yourself. Your whole library can be shared including references, PDFs, and annotations. All the shared people can read, add references to, and edit the library at the same time. There’s no library size limit and no cloud storage limit.

Please keep in mind that you can share only ONE library from your Windows or Mac desktop. However, you can be shared with unlimited number of libraries by others. You can access the shared library only from your desktop though.

Because of the fact that sharing relies on the EndNote sync feature, all users accessing the library must have an EndNote online account connected with their desktop version of EndNote X7.

You may stop sharing your library at any time. To stop sharing, you can remove the name by going to File > Share in your desktop version and clicking on the gear icon.

If you have any question on how to share your library, please feel free to contact us.

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