How to Share References with More Than 15 People in EndNote Online?

Question: Our research involves many people. Is it possible to share our references with more than 15 people using EndNote?

Answer: Yes. it is possible. Although EndNote desktop allows for only 15 people to share a library, EndNote online enables users to share a group of references with many more people. To use that feature, you need to create a personal group on the Manage My Groups page in your EndNote online account assuming you’ve already had one. If not, it is very easy to create one free at  To create a group for sharing references in EndNote Online, please follow the steps below:

  • Under the Organize tab, click Manage My Groups.
  • On the Manage My Groups page, click the blue New Group button.
  • In the pop-up window, type a name for the group in the textbox provided. Then click OK.

Once the group was created, you may start sharing by following the steps below:

  • Click Managing Sharing on the right to the group just created.
  • Click “Start sharing this group.”
  • In the pop-up window, you may start adding email addresses (separated by commas) of the people with whom you want to share the references.
  • You may choose Read Only or Read & Write permission for any of the added users. It is possible to give some users Read only access but Read & Write access to other users within the same group.
  • Users with Read & Write permission can edit or remove references from the shared group. However, they cannot delete the reference from your library if you initiated the sharing.
  • When more than one user is editing the same reference at the same time, whoever saves last will have the final edits.
  • File attachments cannot be shared among users in a group regardless of access privileges.

EndNote X7.4 Update Now Available

For Rutgers RBHS users,  the latest update to EndNote X7 (EndNote X7.4) is now available for you to appy. This update was released on August 11, 2015. It contains improvements on compatibility, bug fixes, and enhancements including:

  • Improved speed and stability of sync
  • Clearer instructions and visuals to simplify library sharing
  • More information displayed in the sync status dialog
  • Including official compatibility for Windows® 10; however, its CWYW is not yet compatible with Mac Office 2016.

For more information, please visit:

How to Enable EndNote X7 Tab in Word 2010?

August 17, 2015 – Yingting Zhang

Question: Today, the Microsoft Word software crashed on my desktop computer. After restarting the computer, the EndNote add-in ribbon is missing from the Word menu bar on the top. It is now disabled. I tried “Options” but still do not know how to enable EndNote add-in. Thanks.

Answer: From the screen capture you shared, I noticed that you are using Word 2010. To make your EndNote X7 tab reappear in Word 2010, please follow the steps below:

  • Go to File -> Options – Add-Ins.
  • At the bottom of the list of Add-Ins, under “Disabled Application Add-Ins”, you should see “EndNote Cite While You Write” Add-in. To re-enable this, go to Manage: (the pull-down menu located at the very bottom of the same screen).
  • Change the menu from “COM Add-ins” to “Disabled Items”.
  • Click Go, you will see a little pop-up window.
  • Click on the “Add-in: cite while you write (endnote cwyw.dll)” and then hit Enable.
  • After doing that, close Word as well as all other Office programs and then restart Word. The EndNote Tab should reappear in the Ribbon on the top of the screen.

If you have more questions, please contact your campus librarian for assistance.

How to resolve the Word for Mac Error to enable CWYW?

May 22, 2015 – Yingting

Question: I am using MS Word 2011 for Mac (OS X10.9.5) to write my dissertation. I was able to cite before using EndNote X7.3, but now I can’t. Every time I try to cite a reference from my EndNote library, an error message occurs saying “Microsoft Word has encountered a problem and needs to close.” How to make it possible for me to cite again?

Answer: According to Microsoft support at, this can happen if:

  • Word preferences are corrupted.
  • The user account profile is corrupted.
  • Programs running in the background are interfering with Word for Mac.
  • Application files are corrupted.

In this case, very likely Word preferences are corrupted. To fix this problem, according to Jimmy from EndNote Technical Support, first you need to check if Visual Basic is functioning by following these steps:

  • Open a Word document, go to Tools ->Macros… Visual Basic editor.
  • If there is an error, Word needs to be reinstalled. If you get the Project window, then it is fine.

The next thing to check is to see if CWYW is added on. Follow the steps below to check this:

  • Open a Word document.
  • Under Word menu, choose “Preferences… ” (Note: if no document is open, Preferences will be grayed out.)
  • In Word Preferences, under Personal Settings, click on File Locations.
  • In the File locations window, click on Startup.
  • If it is blank in the path, then you need to navigate to the Applications.
  • In the Applications folder, locate Microsoft Office 2011, then go to Office -> Startup folder -> Word sub-folder ->EndNote CWYW 2011.bundle should be place in the path now.
  • Close word and then re-launch Word. Your CWYW add-on should be available now and you should be able to cite references.

How to Import References from PEDro?

May 21, 2015 – Yingting Zhang

Question: I was searching PEDro (Physiotherapy Evidence Database) and did not know how to export my selected references from that database into my EndNote library?

Answer: At present, there is no direct export option available. But there is a workaround that you can use. Please follow the steps below to import references from PEDro to EndNote:

  • Perform a search in PEDro.
  • Select the desired references by clicking on Select on the right under the Select Record column. They references will then be marked as Selected.
  • On the top of the screen, click on Display Selected Records.
  • Once your selected records are in display, on the top of the screen, click Email results to email the selected references to you by typing your email address in the next screen.
  • Go to your email inbox, open the email with the subject line called “PEDro search results”, copy the selected records and paste them in a Word document. NOTE: please do not include the other information that is not part of the selected records.
  • Save the Word file as .txt format. When the File Conversion pop-up window appears, click in the box next to Insert line breaks if you have selected multiple references.
  • Go to your EndNote library, under the File menu, chose Import -> File. Then retrieve the saved .txt file.
  • Choose Reference Manager (RIS) as your import option.
  • Then click on the Import button. Your references should be placed in your EndNote library.

Should you have any question, please contact me at 732-235-7604 or

EndNote X7.3 Now Available

April 22, 2015 – Yingting Zhang

The latest update to EndNote X7 was just released early this month. EndNote X7.3 provides improvements to Cite While You Write, library sharing, Groups, Sync, and Reference Manager database conversion. To install the update, for Mac OS X, in EndNote X7, under the EndNote menu, choose “Check for Updates”. For Windows, in EndNote X7, under the Help menu, choose “Check for Updates…”. If you have any questions, please contact your campus librarians for help.

New Feature in EndNote online – Manuscript Matcher

March 27, 2015 – Yingting Zhang

EndNote online has a new feature called Manuscript Matcher. After logging in your EndNote online account, you will notice a new tab. It is designed to help you find fit journals for your manuscript.

To use this feature, you need to enter the manuscript details such as the title and abstract which are required. Select an EndNote reference group from the drop-down menu. The system will then perform a search and suggest a journal or journals for your manuscript with the current year and 5-year JCR Impact Factor displayed. You may also view the suggested articles and can compare the suggested journals. Once you decide which one to use, you may start the process to submit your manuscript. For more information, please visit this page at


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